General Business Administration

It’s often the small stuff that can overwhelm you. Is your inbox overflowing? Your online calendar a mess? Your voicemail box full? Let us take care of the daily grind and streamline things at your business so you can focus on the big picture!

I take care of the small stuff so you can focus on the big picture.

✓ I help you research whatever you need 

✓ I help manage your customer relationships

✓ I provide a VIP experience for clients

✓ I deliver expert-level customer service

✓ I simplify your on-boarding process for new clients and team members  

✓ I create operations, team, and client manuals

✓ I streamline processes at your business 

✓ I proofread and copy-edit your documents and content

What are administrative services?

Business owners are busy. Running a business is hard work, especially if you’re going at it alone. There are countless tasks, big and small, that fill every available hour in the day and beyond. The urgency of your endless little to-do list tasks and your overflowing inbox seem to eat up all your time and energy. This is a common problem for all small business owners, but one that is easily fixed.


How can I help?

I offer a wide array of business services to help your business get stuff done. When you partner with me, you’re placing your daily tasks in the hands of an experienced administrator who truly cares about the success of your business. Plus, I save you tons of time, energy, and money in the long run, providing a solid foundation on which to build your business.

What to expect?

Streamlining: I take the processes you already have in place and simplify and optimize them.
Responsiveness: I respond quickly to any requests, especially in cases of emergency.
Automation: We create automation systems that will take care of things without you having to lift a finger.
Assistance: I know how to optimize things around the office and can help figure out the tasks you can hand off.

Business Administration

  • Internet Research

  • Customer Service

  • Diary, Calendar & Email Management

  • Dropbox / Google Drive Organisation

  • Simple eBook Layout / Formatting

  • Procedure document creation

  • Operations manual creation

  • Meeting and appointment scheduling

  • Email inbox management

  • Voicemail greeting creation

  • Payment and refund processing

  • Microsoft office suite

Data Entry & Database Management

  • Database Creation & Management

  • Updating Contacts or CRM

  • Data Entry in Microsoft Office/Google Docs

  • Creating / Managing Spreadsheets

  • File management via Dropbox and Google Drive

Word Processing

  • Preparing Powerpoint / keynote Presentations

  • Composing/Typing Letters and Documentation

  • Mail Merge

  • Mailing Labels / Envelopes

  • Writing Proposals / Bids

  • Files / PDF Conversion

  • Import / Export Data

  • Editing / Proofreading

  • General Correspondence

  • CV creation

  • Creating templates, checklists, and spreadsheets

  • Creating PowerPoint presentations

  • Creating monthly reports (invoicing, marketing, activities, tracking)

  • Document conversion

If you do not see a service listed that you need, I will be happy to chat about your complete requirements  & where I can offer assistance.

Click the link below to schedule a free consultation.